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Terms & Conditions

Sri Jewellery

Last updated: 28/12/2025

Welcome to Sri Jewellery. By accessing or using our website, services, or visiting our store, you agree to comply with and be bound by the following Terms & Conditions. Please read them carefully.

1. Business Information

Business Name: Sri Jewellery

Address: 15/4, Gandhinagar Main Road, Virugambakkam, Chennai – 600092

Contact Numbers: 044-42859424 / 9791355077

2. Products & Services

We deal in gold, silver jewellery, ornaments, coins, and related services, including sales, purchase, exchange, and jewellery loans (where applicable).

  • All products are sold subject to availability.
  • Images shown on the website are for reference only. Actual product design, weight, or appearance may vary slightly.

3. Pricing & Payments

  • Prices are based on prevailing gold/silver rates, making charges, wastage, GST, and other applicable taxes.
  • Final price is confirmed at the time of billing.
  • Rates are subject to change without prior notice.
  • Payments once made are non-refundable unless explicitly stated otherwise.

4. Billing & Accuracy

  • We ensure accurate weight, purity, and billing to the best of our ability.
  • Customers are requested to verify product details, weight, and bill before leaving the store.
  • Any disputes must be reported immediately at the time of purchase.

5. Exchange, Buyback & Old Jewellery

  • Exchange or buyback value depends on purity, weight, condition, and prevailing market rates.
  • Stones, wastage, or damages may be deducted as per store policy.
  • Store policies for exchange or buyback may change from time to time.

6. Jewellery Loan / Pledge (If Applicable)

  • Jewellery pledged must be legally owned by the customer.
  • Interest rates, tenure, and repayment terms will be clearly mentioned in the pledge receipt.
  • In case of non-payment beyond the agreed period, Sri Jewellery reserves the right to take legal action or auction the pledged jewellery as per applicable laws.

Stolen or disputed jewellery:

  • Inform legal authorities
  • Cooperate with investigations
  • Recover losses through legal means

7. Limitation of Liability

  • Any indirect or incidental losses
  • Market fluctuations in gold or silver rates
  • Customer negligence after purchase

8. Intellectual Property

All content on this website, including logo, text, images, and designs, belongs to Sri Jewellery.

Unauthorized use, copying, or reproduction is strictly prohibited.

9. Governing Law

These Terms & Conditions are governed by the laws of India.

Any disputes shall be subject to the jurisdiction of Chennai courts only.

10. Changes to Terms

Sri Jewellery reserves the right to modify these Terms & Conditions at any time without prior notice.

Continued use of our services implies acceptance of the updated terms.